Privacy Policy for Adventum, LLC

    Effective Date: January 7, 2026

    Adventum, LLC ("Adventum", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://adventum.co or otherwise interact with us online or offline. This policy applies to all personal information collected through our website, forms, communications, and other interactions.

    By using or accessing our services, you consent to the practices described in this Privacy Policy.

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    1. Information We Collect

    We may collect personal information you voluntarily provide, including:

    • Contact information such as your name, email address, and telephone number.
    • Communication information from forms you submit or messages you send to us.
    • Other information you choose to provide when contacting us.

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    2. How We Use Your Information

    We use the information we collect for various purposes, including to:

    • Provide, maintain, and improve our services.
    • Understand how our website and services are used.
    • Communicate with you for customer service and support.
    • Send you updates, emails, notifications, and other information.
    • Send appointment confirmations and reminders by SMS or voice calls.
    • Marketing and promotional purposes where permitted by law.

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    3. SMS and Mobile Communications

    We may send you text messages and mobile communications, including appointment confirmations and reminders, only if you provide your mobile phone number and expressly consent to receive them. By providing your mobile number and opting in, you agree that Adventum may send you SMS or automated messages.

    Types of SMS Messages We May Send

    • Transactional messages: e.g., appointment confirmations, reminders, updates, scheduling changes.
    • Marketing or promotional messages: only if you opt in to receive such communications.

    Consent & Opt-Out

    You expressly consent to receive SMS messages when you provide your mobile phone number and agree to receive communications as described.

    • Message Frequency: Message frequency may vary.
    • Carriers: Message and data rates may apply.
    • Opt-Out: You can opt out of receiving SMS marketing messages at any time by replying "STOP," or as otherwise directed in the message. After opting out, we may still send you non-marketing transactional messages (e.g., appointment confirmations or reminders).

    Examples of Keywords You Can Use to Manage Messages:

    • STOP: Stop all SMS messages.
    • HELP: Get help with messaging.
    • START or UNSTOP: Resume SMS messages.

    4. Log Files & Tracking Technologies

    We use log files, cookies, web beacons, and similar technologies to collect technical information (such as IP address, browser type, visit timestamps) to analyze trends, administer the site, and track user movements.

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    5. Third-Party Privacy Policies

    Our Privacy Policy does not apply to third-party advertisers or links on our site. You should review the privacy practices of each third-party site you interact with.

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    6. Your Privacy Rights (GDPR / CCPA, etc.)

    Depending on your location and applicable law, you may have rights such as:

    • Access, correction, deletion of your personal data.
    • Opting out of certain uses of your information.
    • Request a copy of data we have collected about you.

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    For California residents, under the CCPA, among other rights, you may request information about personal data collected or ask that it not be sold.

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    7. Children's Privacy

    We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we may delete it.

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    8. Changes to This Privacy Policy

    We may update this Privacy Policy at any time. The revised policy will be posted on this page with an updated effective date.

    9. Contact Us

    If you have questions about this policy or want to exercise your rights, feel free to contact us